Currently we ship nationwide within Australia and selected locations within the USA.

All Cristina Re orders are shipped with (INSERT COMPANY), and are shipped from our warehouse in Melbourne, Australia. .

Please visit our Shipping and Returns page to obtain all information pertaining to the delivery of your order. 

Every Cristina Re Teaware item is packaged in our signature pink gift box.  

Please note we do not offer refunds or accept returns. However should you wish to exchange any piece due to change of mind, you will be required to cover the cost of freight to have it sent back to us, as well as the freight to have your new pieces sent to you.

If any pieces within your order have arrived to you damaged, please contact customersupport@cristinare.com as soon as possible so it can be assessed by a member of our team. If your order appears to have been damaged in transit, we will require photographs in order to determine the cause.

We do indeed sell wholesale and are stocked in over 1000 stores worldwide. Should you wish to stock and sell Cristina Re product, please contact info@cristinare.com or send a Wholesale Enquiry via our website under the ‘Contact’ section.

We recommend that you hand wash all products where possible with warm soapy water. Do not place any teaware in the microwave.

At this time, we do not offer Gift Cards - however, please ensure you subscribe to cristinare.com to be informed when this service becomes available.

Yes, you can. You can also set image border colours.

Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Yes, it does. Please check it out here to see how it works: http://ella-demo-3.myshopify.com/collections/new-in/products/cras-in-nunc-non-ipsum-duo-cursus-ultrices?variant=919468495