Shipping Cost

Standard Shipping to Contiguous USA (This excludes Alaska, Hawaii , FPO, APO, and Military Bases)

• Standard Delivery Flat Rate: US$15
• Estimated Delivery Time: 3-7 Business Days
• Enjoy Free Shipping on all orders over USD$100 within USA*!

*Please note that we are currently only able to ship to the 48 Contiguous States. For deliveries outside this area, please contact our Customer Care Team.

• For Shipments over 33 lbs / 528 oz., please contact our Customer Care Team.
• Please note our shipping costs may change from time to time depending on special promotions at the time.

Non-Contiguous USA STATES

• Shipping Fees Calculated at Check Out

Please note our shipping costs may change from time to time depending on special promotions at the time.

• For Shipments over 33 lbs / 528 oz., please contact Our Customer Service for a quote.
  

Delivery

We’re delighted to ship your order anywhere in USA*! Please note that delivery times might be affected by weather conditions, or industry delays. To ensure a smooth delivery, please provide all your relevant details including your address, email address and a phone number. Sorry we cannot accept P.O Boxes!Please keep in mind that delivery times are just estimates based on the Postal network and may vary depending on whether you’re in a regional or metropolitan area.

*Please note that we are currently only able to ship to the 48 Contiguous States. For deliveries outside this area, please contact our Customer Care Team

Tracking Your Order

Once we process your order and verify payment, your items will be on their way from our warehouse within 2 to 3 working days. You’ll receive an email with your shipping confirmation and tracking number as soon as your order is dispatched.

If you don’t receive a confirmation email or tracking number, don’t worry! Just reach out to us at customercare@cristinare.com, and we’ll be happy to help.

Sometimes there might be a slight delay in tracking updates due to our third-party carrier, especially during busy periods, but rest assured, your order is on its way!

Thank you for your patience, and please know that our Customer Support Team is here to assist you with any questions or concerns you may have. You can contact us anytime from Monday to Friday.

Missed Deliveries or Re-Deliveries

If no one is available to receive your delivery and there are no specific instructions left, our carrier might leave you a card or contact you via email or phone to let you know your parcel is at the local depot. Please reach out to them directly to arrange a convenient time for collection or reschedule your delivery.

Incorrect Delivery Details

To avoid any delivery hiccups, please double-check your address details at checkout. If a delivery attempt fails due to incorrect or incomplete information, your order will be sent back to us, and we’ll need to charge a small additional shipping fee to resend it. Make sure to include all details, like your unit or apartment number, and don’t forget to add a phone number and email address to keep things moving smoothly!

Packaging

We take special care to ensure your Cristina Re items are beautifully packaged and arrive safely. Each item is lovingly wrapped in its own luxury keepsake gift box, designed to be cherished for years to come. Our fulfillment team uses environmentally friendly packaging materials to protect your order and the planet.

Contact Us

If you have any questions about shipping or special requests, we’d love to hear from you! Feel free to reach out to us at customercare@cristinare.com.

By placing an order with Cristina Re, you’re agreeing to our shipping terms and conditions. Thank you for choosing us and we hope you will enjoy your purchase!